Home > Services > Customer service

Customer service

·  Before placing an order, the sales engineer will help the customer confirm the accuracy and feasibility of the order.


·  When the order enters production, our sales engineers will continue to keep close contact with customers to ensure that any changes in customer needs can be reflected in time.


·  When the products are delivered, our technical engineers will help customers conduct on-site commissioning to ensure that all tools can operate normally. After confirming that everything is correct, the customer can carry out mass production.


·  During the subsequent delivery and use of products, our technical engineers will still actively keep in touch with customers to help customers re-examine the design of all tools, in order to find any possibility that can improve machining efficiency, improve dimensional and surface accuracy or reduce cost, and then assist customers to realize it.